djb33 Privacy Policy

This Privacy Policy describes our practices regarding the collection, storage, processing, and disclosure of personal information of users ("you", "your") of the djb33 platform ("we", "us", "djb33"). By using the djb33.cam website, you fully accept the terms of this Privacy Policy.

We believe that protecting your personal information is one of our highest responsibilities. To that end, we apply SSL encryption and industry-standard security measures to keep your information safe at all times.

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1. What Information We Collect

During registration and use of djb33 services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address
• Password (stored in encrypted form)
• National ID card or passport number (for identity verification)
• Financial transaction details such as bKash, Nagad, or Rocket numbers (for payment processing)
• Address and location information (where applicable)

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Cookie and session data
• Browsing activity on the site, page views, and click data
• Login time and session duration
• Referral URL and traffic source

1.3 Information Received from Third Parties

We may receive information from trusted third-party service providers when required for identity verification or fraud prevention. This information is used solely for lawful purposes.

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2. Purpose of Using Information

We use the information we collect for the following purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions including deposits and withdrawals
• Providing customer support and resolving complaints
• Ensuring platform security and preventing fraud
• Meeting legal obligations (including anti-money laundering policies)
• Providing personalised gaming experiences and promotional offers
• Improving service quality and platform optimisation
• Monitoring your responsible gaming preferences

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3. Information Storage and Security

djb33 applies industry-standard technical and organisational measures to protect your information. The following methods are part of our security framework:

3.1 Technical Security Measures

• SSL/TLS encryption — all data transfers are handled through encrypted channels
• Use of strong hashing algorithms for password storage
• Information stored in secure data centres
• Regular security audits and vulnerability assessments
• Automated monitoring systems to detect suspicious activity

3.2 Access Controls

Only authorised staff may access your personal information, and only when it is strictly necessary for providing the service. All staff are trained and contractually bound to protect confidentiality.

3.3 Data Retention Period

We retain necessary information for as long as your account remains active. After an account is closed, certain information may be retained for a defined period due to legal and regulatory obligations. Once that period has passed, the information is securely deleted or anonymised.

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4. Information Sharing with Third Parties

We may share information with third parties in the following limited circumstances:

• Payment Providers: Information required to process bKash, Nagad, Rocket, and bank transfer transactions is shared with the relevant payment gateway.
• Identity Verification Services: The minimum necessary information may be shared with trusted verification agencies to complete the KYC process.
• Legal Authorities: Information may be disclosed in compliance with court orders, lawful requests from law enforcement agencies, or legal obligations.
• Technology and Service Partners: Technology service providers required for platform operations may process limited information within the scope of their role.

Outside the cases listed above, we do not disclose your information to any third party. All third-party partners are contractually bound to ensure the same standard of privacy protection.

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5. Cookies and Tracking Technology

The djb33 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and session information.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and the basic functioning of the platform. Disabling these may prevent the site from working properly.
• Analytics Cookies: Used to analyse user behaviour and improve the service. These cookies collect anonymous data.
• Functionality Cookies: Used to remember language preferences and personalised settings.
• Marketing Cookies: May be used to display relevant promotional content.

You can disable non-essential cookies at any time through your browser settings. However, disabling some cookies may limit certain features of the platform.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Right of Access and Correction

You can view the information we hold and make corrections where needed at any time through your account profile. It is your responsibility to keep your personal information accurate and up to date.

6.2 Right to Erasure

You can request to close your account and have your personal information deleted. However, we may be obligated to retain certain information for a defined period due to legal and regulatory requirements.

6.3 Right to Object to Processing

You can withdraw your consent to marketing communications at any time. This preference can be changed by going to your account settings or by contacting our support team.

6.4 Right to Data Portability

You can request a structured copy of your information held by us. Submit this request to our customer service team.

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7. Protection of Minors

djb33 strictly prohibits use of its services by anyone under the age of 21. We verify age at registration and do not collect information from minors. If we become aware that information from a minor has been collected in error, we will delete it immediately and close the associated account.

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8. International Data Transfers

Some information may be stored or processed on servers located outside Bangladesh in order to provide our services. In such cases, we ensure that international data transfers are conducted with adequate protection measures and that the standards of this Privacy Policy are maintained.

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9. Managing Security Breaches

In the event of a data security breach, we take the following steps:

• Promptly identifying and investigating the breach
• Notifying affected users as quickly as possible
• Taking immediate preventive action to limit damage
• Reviewing and improving procedures to prevent similar breaches in the future

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10. Changes to the Policy

djb33 reserves the right to amend this Privacy Policy at any time. For significant changes, we will post a notice on the platform or inform you via your registered email address. Continued use of the platform after any policy change will be considered as acceptance of the new policy.

The date of the most recent update will always be displayed at the top of this page.

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11. Applicable Law

This Privacy Policy is drawn up in accordance with applicable international and local data protection laws and regulations. In the event of any dispute, both parties will endeavour to reach a resolution through discussion. If a resolution is not possible, the matter may be referred to the appropriate legal authority.