djb33 Terms and Conditions

1 Eligibility and Registration

1.1 Age Requirement

To create an account and use the services on djb33, you must be at least 21 years of age. By registering, you confirm that you meet this age requirement.

1.2 Identity Verification

djb33 reserves the right to verify your identity, age, and address at any time. Failure to cooperate with this process may result in temporary suspension or permanent closure of your account. The following documents may be requested for verification:

• Photocopy of National ID (NID) or passport
• Proof of ownership of a mobile banking account
• Recent utility bill or bank statement

1.3 One Account Policy

Each individual may create only one account. If multiple accounts are found under the same person's name, all accounts will be cancelled and any associated bonuses will be forfeited.

1.4 Registration Information

You must provide accurate and complete information at the time of registration. Providing false information may result in account cancellation and forfeiture of deposited funds. Any changes to personal information must be reported to djb33 without delay.

2 Account Management

2.1 Protecting Your Login Credentials

Keep your djb33 username and password completely confidential. You are fully responsible for all activities carried out using your login credentials. Allowing third parties to use your account is prohibited.

2.2 Account Security

If you notice any unauthorized access or suspicious activity on your account, notify our customer support team immediately. djb33 will take prompt action.

2.3 Account Ownership Transfer

djb33 accounts are non-transferable. Selling, transferring, or assigning your account or any credits, bonuses, or rewards within it to a third party is strictly prohibited.

2.4 Inactive Accounts

An account will be considered inactive if there are no transactions for 12 consecutive months or more. Certain services may be restricted on inactive accounts. Contact customer support to reactivate your account.

3 Deposits and Withdrawals

3.1 Supported Payment Methods

djb33 supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT/৳).

3.2 Minimum Amounts

3.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 5 to 30 minutes. However, delays may occur if identity verification is in progress or additional security checks are required.

3.4 Withdrawal Terms

• Your account must be fully verified before you can request a withdrawal.
• Withdrawals must be made through the same method used for the deposit — for example, if you deposited via bKash, you must withdraw via bKash.
• Withdrawals may be declined if the wagering requirements for any bonus, including unused bonuses, have not been met.
• Additional verification may be required for large withdrawal amounts.

3.5 Anti-Money Laundering

djb33 is committed to preventing money laundering and the financing of terrorism. If suspicious transactions are identified, the associated account will be suspended immediately for investigation.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members can receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳20,000. The following conditions apply to receiving and using this bonus:

• A wagering requirement of 20 times (20x) must be met before the bonus can be used.
• The welcome bonus applies only once per new account.
• Winnings earned with the bonus can only be withdrawn after the wagering requirements have been fulfilled.
• The wagering requirements must be completed before the bonus expires.

4.2 Ongoing Promotions

djb33 regularly offers various promotions. Each promotion has its own terms and conditions, which are detailed on the promotions page. In general, multiple bonuses cannot be used at the same time unless explicitly stated.

4.3 Bonus Abuse

If abuse of the bonus system is detected — such as collecting bonuses through multiple accounts, placing artificial bets, or any other fraudulent activity — the following actions will be taken:

• All bonuses and associated winnings will be cancelled.
• The account may be permanently closed.
• Legal action may be taken where applicable.

4.4 VIP Program

The djb33 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Advancement to a higher VIP tier depends on your continued active participation on the platform. djb33 reserves the right to modify VIP benefits.

5 Betting Rules

5.1 Placing Bets

Once a bet is confirmed, it cannot be cancelled or changed. Verify all information before placing a bet. djb33 accepts no liability if a bet fails to be placed due to technical issues.

5.2 Odds and Payouts

djb33 reserves the right to change odds at any time. However, odds on already confirmed bets will not be changed. If incorrect odds are displayed due to a technical error, djb33 reserves the right to void that bet.

5.3 Event Cancellation or Postponement

If a sporting event is cancelled, postponed indefinitely, or rescheduled, the related bets will be settled in accordance with djb33's established rules. In such cases, the bet amount is generally refunded.

5.4 Live Betting

In live betting, the statistics and scores displayed are provided for informational purposes only. djb33 does not guarantee the accuracy of this information. The decision to place a bet is entirely at your own risk.

5.5 Casino Games

All casino games are operated in accordance with the rules of the respective game provider. Game outcomes are determined by a Random Number Generator (RNG), which ensures fair and impartial results.

6 Prohibited Activities

The following activities are strictly prohibited on djb33. Violating these prohibitions may result in account cancellation and legal action:

• Operating an account by or on behalf of a minor.
• Creating or operating multiple accounts.
• Fraudulent use of the bonus or promotions system.
• Any form of financial fraud or money laundering.
• Participating in match fixing or sports manipulation.
• Using computer software, bots, or any other automated method to place bets.
• Exploiting vulnerabilities or errors in the platform.
• Harassing other users or engaging in unlawful activities.
• Infringing the intellectual property of djb33.

7 Privacy and Security

7.1 Data Collection and Use

djb33 collects personal information for the purpose of providing its services. Details on how this information is collected, stored, and used can be found in our Privacy Policy.

7.2 SSL Encryption

djb33 secures all transactions and personal information through SSL encryption. Our website uses the HTTPS protocol, which protects your data from third parties.

7.3 Sharing Information with Third Parties

djb33 does not sell your personal information. However, limited information may be shared with trusted partners and technology providers for the purpose of delivering services. See our Privacy Policy for details.

7.4 Cookies

The djb33 website uses cookies to improve the user experience. By using the website, you are considered to have consented to the use of cookies.

8 Responsible Gambling

8.1 Our Commitment

djb33 is firmly committed to responsible gambling. Play for entertainment — never treat gambling as a guaranteed way to earn money.

8.2 Self-Control Tools

djb33 provides the following self-control tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Restrict the amount of time you spend playing.
• Self-Exclusion: Suspend your account for a set period of time.
• Reality Check: Display playing time and spending information at set intervals.

8.3 Help & Support

If you are experiencing gambling-related problems, please contact our customer service team. For more information, visit our Responsible Gaming page.

9 Account Suspension & Closure

9.1 Your Rights

You may request to close your djb33 account at any time. Please complete all pending withdrawals before closing your account. Account closure requests must be submitted through customer service.

9.2 djb33's Rights

djb33 may suspend or close an account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If fraudulent or illegal activity is suspected.
• If identity verification fails or false information is provided.
• If the account carries a persistent negative balance.
• Upon instruction from a regulatory or law enforcement authority.

9.3 Funds After Account Closure

If the account is not closed due to a breach of terms and conditions, any valid funds held in the account will be returned. Bonus and promotional balances are non-refundable.

10 Limitation of Liability

10.1 Service Availability

djb33 makes every effort to provide uninterrupted service. However, the service may be temporarily unavailable due to maintenance, technical issues, or other reasons. djb33 is not liable for any loss arising from such circumstances.

10.2 Third-Party Content

djb33 includes games from third-party game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, etc.). The relevant provider is responsible for the functionality and outcomes of these games.

10.3 Financial Loss

Gambling can result in financial loss. djb33 is not liable for any gambling-related financial losses incurred by users. Do not bet more than you can afford to lose.

10.4 Internet Connection

djb33 is not liable for any loss caused by internet disconnection or technical issues. It is your responsibility to ensure a stable connection.

11 Dispute Resolution

11.1 Submitting a Complaint

If you have any issues or complaints, please contact our customer service team first. We provide support in Bengali via live chat, 24/7.

11.2 Complaint Processing

djb33 takes all complaints seriously and works to resolve them promptly. Complex matters may take more time to review. During an investigation, the relevant account or transaction may be temporarily suspended.

11.3 Final Decision on Disputes

djb33's decision shall be considered final and binding in all disputes. However, if you are not satisfied with a decision, you may appeal via email.

11.4 Applicable Law

These terms and conditions shall be governed and interpreted in accordance with applicable international online gaming laws and the laws of djb33's operational jurisdiction.

12 Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please get in touch with us:

• Live Chat: 24/7 support in Bengali — use the live chat option on the website.
• Email: [email protected]
• Hours: Mon–Sun, 6:00 AM – 12:00 AM (BST)

Our dedicated customer service team is always ready to answer any questions you may have.